Was going to write textual analysis, but had a lot of errands to do today
Opened a new checking account in my new city because my current one has little presence in this state now, and I have some resentment for them because they treated me badly in an attempted mortgage refinance a few years back.
The bank agent was polite, smart, and asked relevant questions about my finances and work.
The thing that struck me though was that after our meeting, while I was waiting for a Lyft driver in the bank’s lobby just outside her cubicle, she had a long chat with a colleague about her family life. I think a lot of jobs are mainly about passing time (but then something important happens, and employees have to react}. That is okay often. I have a novel idea for it. The bank did its job anyway.